Turning challenges into opportunities
When change knocks on our door, many fronts open at the same time: The market is changing and we are urged to find our role there. The customers are changing and perhaps leaving and we have to intensify our efforts to keep them. And along all these challenges, there is our people reacting with resistance to the changing circumstances.
We cannot escape it. We cannot master it. Checkmate?
Change is highly emotional. And because it is emotional, it is happening to a large extent in the subconscious. And what is subconscious, is difficult to grasp and even more difficult to master.
There is no quick fix to a change process, but there is highly effective ones.
To turn the change process from a rocky road to a pleasant and even joyful journey, we have to reframe it and offer counter emotions that others gladly join. The moment there is a winning purpose attached to the change, a purpose that others can emotionally connect to, then we have overwritten fear and resistance with a burning desire to reach those goals that the change journey is leading us to.